We want you to love your purchase!
- All pieces are created by hand, so no two items are identical. That’s the beauty of our designs.
- Please allow for slight variances in custom orders.
- Our stones are beautifully natural, and therefore not identical.
- All Sales are FINAL. Exchanges may be made if items are in original sellable condition.
- We accept payment via Paypal, Visa, MasterCard, American Express and Discover, Personal Checks, and Money Orders.
- A 9% California sale tax will be included in the price shown for all items.
- Orders of any shape and size, cannot be cancelled, after payment is made.
- We offer FREE First Class SHIPPING within the continental USA
- Canadian orders are 20$
- International shipping varies by country. Feel free to contact us for more information.
- Customs charges, are buyers responsibility.
- All in stock orders are usually shipped the day after payment is received.
- Please allow up to 5 business days before shipping for custom orders (usually much sooner).
- Orders within the USA are shipped via First Class mail, unless otherwise specified by buyer.
- International orders are shipped via first class international mail, unless otherwise specified by buyer.
- Minimal Insurance is provided with purchase.
- We package our products, very carefully! So you can receive them in perfect condition.
- Contact us if you need additional postal services or expedite shipping.
Refunds and Exchanges
- We strive for 100% customer satisfaction.
- If for any reason you are not happy with an item, please contact us.
Returned Items, Must be Unworn, Re-Sellable, and in their Orginal Condition
- Shipping charges will not be refunded.
- Buyer is responsible for the cost of shipping returned items.
- ALL custom-made orders are a final sale.